Maintenance and Support

oDaycare provides professional technical support for oDaycare subscribers via forums, web tickets, email, and phone.

Response times and access to support channels for your daycare vary depending on the subscription purchased, and even the time of day, but support is provided to everyone on a personal level for all oDaycare modules, themes, and custom code employed.

We don’t outsource support for your daycare’s website.

When you contact a person in support at oDaycare for your child care center’s website, you’ll be talking with a member of the oDaycare team. We feel the best way to offer our customers support is to share the load, as it were, and the best way we can help you is to immediately put all our customers in touch with someone who has their hands directly in the product, not someone miles, or continents, away.